Privacy Policy

Last Updated: December 12, 2025

Dubai Attractions Insider ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dubaiattractionsinsider.com and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Make a booking or purchase
Subscribe to our newsletter
Contact us through our contact form
Participate in surveys or promotions

This information may include:

Name and contact information (email address, phone number, postal address)
Payment information (processed securely through third-party payment processors)
Booking preferences and history
Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

IP address and location data
Browser type and version
Operating system
Referring website addresses
Pages viewed and time spent on pages
Device identifiers

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

Processing and fulfilling your bookings and orders
Providing customer support and responding to inquiries
Sending booking confirmations and updates
Personalizing your experience on our website
Sending marketing communications (with your consent)
Improving our website and services
Analyzing website usage and trends
Preventing fraud and ensuring security
Complying with legal obligations

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

Contract Performance: Processing necessary to fulfill our contractual obligations to you
Legitimate Interests: Processing necessary for our legitimate business interests
Consent: You have given explicit consent for specific processing activities
Legal Obligations: Processing required to comply with legal requirements

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

Payment processing
Email delivery and marketing
Website hosting and maintenance
Analytics and data analysis
Customer support services

4.2 Attraction Partners

When you book attractions through our platform, we share necessary information with our partner attractions to process your booking.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data
Secure socket layer (SSL) technology
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary depending on:

The nature of the information
Legal and regulatory requirements
Legitimate business purposes
Your consent preferences

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

7.2 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to legal obligations and legitimate business needs.

7.4 Marketing Communications

You can opt out of marketing communications at any time by:

Clicking the "unsubscribe" link in our emails
Updating your account preferences
Contacting us directly at info@dubaiattractionsinsider.com

7.5 Cookie Preferences

You can manage cookie preferences through our cookie banner or your browser settings.

8. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

Standard contractual clauses approved by the European Commission
Privacy Shield certification (where applicable)
Adequate data protection laws in the destination country

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Analytics and Advertising

11.1 Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous information. You can opt out using the Google Analytics Opt-out Browser Add-on.

11.2 Facebook Pixel

We use Facebook Pixel to measure advertising effectiveness and deliver targeted ads. You can control ad preferences through your Facebook account settings.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information
Right to deletion of personal information
Right to non-discrimination for exercising CCPA rights

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

Posting the updated policy on our website
Updating the "Last Updated" date
Sending email notifications for material changes

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Dubai Attractions Insider
25 Eileen Cape West Tina
WA1 4PJ, United Kingdom
Email: info@dubaiattractionsinsider.com
Phone: +442679859142
Registration No: 77935269

15. Supervisory Authority

If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.