Terms & Conditions
Last Updated: December 12, 2025
Welcome to Dubai Attractions Insider. These Terms and Conditions ("Terms") govern your use of our website https://dubaiattractionsinsider.com and the services we provide. By accessing or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using Dubai Attractions Insider, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use our website or services.
2. Company Information
Dubai Attractions Insider
Registration Number: 77935269
Address: 25 Eileen Cape West Tina, WA1 4PJ, United Kingdom
Email: info@dubaiattractionsinsider.com
Phone: +442679859142
3. Use of Our Services
3.1 Eligibility
You must be at least 18 years old to make bookings through our platform. If you are under 18, you must have parental or guardian consent to use our services.
3.2 Account Registration
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
3.3 Prohibited Activities
You agree NOT to:
- Use our services for any illegal purpose
- Violate any laws or regulations
- Infringe upon intellectual property rights
- Transmit viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with other users' access to services
- Impersonate any person or entity
- Collect user information without consent
- Use automated systems (bots, scrapers) without permission
4. Booking and Reservations
4.1 Booking Process
When you make a booking through our platform:
- You enter into a direct contract with the attraction provider
- We act as an intermediary facilitating the booking
- All bookings are subject to availability
- Confirmation is sent once the booking is processed
- You must provide accurate information for all participants
4.2 Pricing and Payment
- All prices are displayed in the local currency
- Prices include applicable taxes unless stated otherwise
- We reserve the right to correct pricing errors
- Payment must be made in full at the time of booking
- We accept major credit cards and other specified payment methods
- Payment processing is handled by secure third-party processors
4.3 Booking Confirmation
Upon successful booking, you will receive:
- Email confirmation with booking details
- Voucher or ticket (electronic or printable)
- Instructions for redemption at the attraction
- Contact information for support
4.4 Modifications and Cancellations
- Modification and cancellation policies vary by attraction
- Some bookings may be non-refundable
- Changes must be requested through our platform
- Cancellation fees may apply based on timing
- Please refer to specific attraction policies before booking
5. Refund Policy
Refunds are subject to our Refund Policy and the specific policies of each attraction. Please review our complete Refund Policy for detailed information.
6. User Content and Reviews
6.1 Submitting Content
When you submit reviews, comments, or other content:
- You grant us a non-exclusive license to use, modify, and display the content
- You represent that you own or have rights to the content
- Content must not violate any laws or third-party rights
- We reserve the right to remove inappropriate content
6.2 Content Guidelines
User content must not:
- Contain offensive, defamatory, or discriminatory material
- Include personal information of others
- Promote illegal activities
- Contain spam or advertising
- Infringe on intellectual property rights
7. Intellectual Property
7.1 Our Content
All content on our website, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws. You may not:
- Copy, reproduce, or distribute our content without permission
- Modify or create derivative works
- Use our trademarks without authorization
- Remove copyright notices or proprietary marks
7.2 Limited License
We grant you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes.
8. Third-Party Services and Links
Our website may contain links to third-party websites and services. We are not responsible for:
- Content or practices of external sites
- Accuracy of information on third-party sites
- Transactions conducted on external platforms
- Privacy practices of third-party services
9. Disclaimer of Warranties
Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. We do not warrant that:
- Services will be uninterrupted or error-free
- Information on our website is complete or accurate
- Defects will be corrected
- Our servers are free from viruses or harmful components
10. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount paid by you for services
- We are not responsible for losses resulting from circumstances beyond our control
- We are not liable for actions or omissions of attraction providers
11. Indemnification
You agree to indemnify and hold harmless Dubai Attractions Insider, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of our services
- Violation of these Terms
- Infringement of any third-party rights
- Your content or conduct on our platform
12. Force Majeure
We are not liable for failure to perform obligations due to circumstances beyond our reasonable control, including:
- Natural disasters
- War, terrorism, or civil unrest
- Government actions or regulations
- Pandemics or public health emergencies
- Technical failures or internet disruptions
- Labor disputes
13. Privacy and Data Protection
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for details.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of modified Terms. We will notify users of material changes via:
- Email notification
- Website banner or notice
- Updated "Last Updated" date
15. Termination
15.1 By You
You may terminate your account at any time by contacting us or using account settings.
15.2 By Us
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent activity
- Provide false information
- Abuse our services or other users
15.3 Effect of Termination
Upon termination:
- Your right to use our services ceases immediately
- We may delete your account and content
- Existing bookings remain subject to their specific terms
- Provisions that by nature should survive will continue to apply
16. Governing Law and Jurisdiction
These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
17. Dispute Resolution
17.1 Informal Resolution
Before filing any formal action, you agree to attempt to resolve disputes informally by contacting us at info@dubaiattractionsinsider.com.
17.2 Arbitration
If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of a recognized arbitration body.
18. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
19. Waiver
Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.
20. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Dubai Attractions Insider regarding the use of our services.
21. Contact Information
For questions or concerns about these Terms, please contact us:
Dubai Attractions Insider
25 Eileen Cape West Tina
WA1 4PJ, United Kingdom
Email: info@dubaiattractionsinsider.com
Phone: +442679859142
Registration No: 77935269
22. Age Restrictions
Certain attractions may have age restrictions or requirements. You are responsible for ensuring all participants meet these requirements before booking. Age verification may be required at the attraction.
23. Health and Safety
By booking attractions, you acknowledge that:
- You are aware of any health or safety warnings
- Participants meet physical requirements
- You will follow all safety instructions
- You assume risks associated with activities
- You will inform operators of relevant medical conditions
By using Dubai Attractions Insider, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.